The tourist agency Natale is committed to provide protection of our customer's personal data by collecting only essential and basic information about our Clients, required for the fulfillment of our services. We inform our Clients about the way we collect information and we grant them the possibility to choose how they want their information to be used, including the possibility to opt whether they want to exclude their contacts from lists used for marketing campaigns. All user information are treated confidently and are available only to the employees who need this information for providing our services. All employees of Natale and its business partners are responsible for abiding the principles of confidentiality protection.
Google Analytics gives a range of information including where people have clicked from to visit the site, what pages they landed on and visited, and what keywords they used to find the site.
Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google.
Credit Card Security Policy
The process of submitting and transferring personal information and credit card details is protected and secured by the SSL (Secure Socket Layer) protocol with a 128-bite data encryption. SSL encryption is a data coding procedure for prevention of unauthorized access during data transfers. The SSL security certificate is issued by Thawte.
Credit cards are authorized and charged in real time through the WSpay™ payment gateway.
Payment information is treated confidentially and will not be shared with anyone outside of Natale and the financial institutions used to process payments. All information you provide during your booking process is protected by a secure server which encrypts all information you enter before it is sent to us, regardless of whether it is credit card details, your email address or telephone number. This technology protects your personal information from unauthorized access and malicious attacks. Credit card numbers are not stored and are not available to unauthorized personnel.
The Agency might use your name and e-mail details for sending newsletters containing information about the services and special offers provided by the Agency. The Client reserves the right to decline the delivery of this type of e-mails at any time.
Updating Personal information
In case of change of personal details (e.g. address, postal code, phone number) or if the Client declines to use our service, there is the possibility of updating or removing any personal information from personal accounts. In order to do so, the Client has to access the “My Account” section and change his personal information, or send an e-mail to our address: firstname.lastname@example.org.
Natale reserves the right to publish accommodation- and services reviews submitted to Natale by its Clients. If a Client declines to publish his review, a removal request should be sent to our e-mail address email@example.com and we’ll remove the review as soon as possible.